EULA for Mac, iPhone and iPad Applications - End User License Agreement (EULA)

This End User License Agreement (the "Agreement") is a legal agreement between you (the "User") and Neural Techlabs (the "Company") governing the use of the macOS and iOS applications (the "Applications") developed and owned by the Company. By downloading, installing, or using the Applications, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, do not download, install, or use the Applications.

Use of Apple InApp Purchase System: The Applications use the Apple InApp Purchase system ("IAP") for certain features and functionalities. The subscriptions can be managed by the users in their iTunes account. For information on how to manage your subscriptions, please visit https://support.apple.com/en-us/HT202039. For refunds, please visit https://support.apple.com/en-us/HT204084. If you are unable to cancel or receive a refund, please contact us at refunds[at]neuraltechlabs.com.

Updates: The Applications may receive regular updates as soon as bugs are identified or new features are added. These updates may be provided automatically or manually through the App Store. By agreeing to this EULA, you consent to receive updates for the Applications.

Intellectual Property: The Applications, including all intellectual property rights in the Applications, are owned by the Company and are protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Applications.

Disclaimer of Warranties: The Applications are provided on an "as is" basis, without warranties of any kind, express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Applications will meet your requirements or that the operation of the Applications will be uninterrupted or error-free.

Our macOS application integrates Amazon CloudWatch to enhance reliability, performance monitoring, and fault tolerance across AI-related features. Amazon CloudWatch serves as a secure intermediary for tracking the status and availability of API requests sent to the OpenAI platform. Importantly, CloudWatch does not store, log, or retain any of the content or data included in these requests—ensuring complete protection of user information and communication.

This setup is designed to introduce a layer of redundancy and failover, enabling the application to maintain a consistent and stable user experience, particularly during times when OpenAI’s API may be under heavy load or experiencing latency.

Both Amazon Web Services (including CloudWatch) and our macOS application infrastructure adhere to industry-standard security and privacy frameworks, including GDPR, SOC 2, and ISO 27001 compliance. This ensures that data is handled responsibly and securely throughout every stage of transmission and processing.

Limitation of Liability: The Company shall not be liable for any damages arising out of or in connection with the use of the Applications, including but not limited to any indirect, consequential, special, or punitive damages, even if the Company has been advised of the possibility of such damages.

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the European Union, without giving effect to its conflict of laws provisions.

Entire Agreement: This Agreement constitutes the entire agreement between the User and the Company regarding the use of the Applications and supersedes all prior or contemporaneous agreements or understandings, whether written or oral.

Contact Us: If you have any questions or concerns about this EULA or the use of the Applications, please contact us at ask[at]neuraltechlabs.com. Last updated: 21-April-2025